Privacy Policy.

This Privacy Policy explains how JobField ("JobField," "we," "us") collects, uses, and protects information when you use the JobField field-service management software and mobile app (the "Service"). JobField is a business tool used by service companies (the "Business") to run their operations.

Information we collect

• Account information — your name, email, phone number, and role, used to sign you in and identify you within your organization.
• Business data — the jobs, schedules, customers, invoices, and messages your organization enters to run its business.
• Payment information — when your organization accepts card payments, card details are collected and processed by our payment processor (Stripe). JobField does not store full card numbers.
• Communications — call and SMS metadata (and, where enabled, recordings/transcripts) handled through our telephony provider (Twilio) so the Business can communicate with its customers.
• Device & usage data — basic app and device information (e.g., app version, crash logs, push-notification token) used to operate and improve the Service.
• Photos — images you choose to attach to jobs, taken with the camera or selected from your photo library.

How we use information

• To provide, maintain, and secure the Service.
• To process subscription billing and enable card payments and messaging.
• To send operational notifications (e.g., new job, incoming message).
• To provide support and improve reliability and performance.

How information is shared

We share information only with service providers that help us operate the Service, and only as needed:

• Authentication — Clerk (sign-in and identity).
• Payments — Stripe (subscription billing and card processing).
• Telephony — Twilio (calls and SMS).
• Hosting & database — cloud infrastructure providers that store data on our behalf.

We do not sell your personal information. We do not use your data for cross-app tracking or advertising.

Data retention & deletion

You can permanently delete your account and personal data at any time from within the app at Settings → Account → Delete account. This removes your identity, your access, and your personal details. Business records that belong to your organization may be retained by that organization. You can also email info@jobfield.app for help.

Security

We use industry-standard measures to protect information, including encryption in transit, access controls, and reputable infrastructure providers. No method of transmission or storage is 100% secure.

Children

The Service is a business tool and is not directed to children under 13.

Changes

We may update this policy from time to time. Material changes will be reflected by the date above.

Contact

Questions about this policy? Email info@jobfield.app.