A job is missing from the map.
Last updated 2026-09-18
Help center · Reports, dashboard and map
A job appears on the Map only when three things line up. Its date falls inside the period you picked, its status matches the status you picked, and the customer's address has been found on the map. A job saved without a date never appears.
Steps
- Open Map and read the line under the title. It shows how many jobs are on the map and how many are not on the map yet.
- Pick Next 7 days in the first list and All statuses in the second, then click Apply, in case the job was outside what you had picked.
- If some jobs are not on the map yet, click Find on map under the map. JobField looks up the customer addresses it has not placed yet. Open Map again to see the new pins.
- If the job still does not show, open the job and click Address. Start typing the street, pick the right address from the suggestions and click Save.
- Go back to Map. The pin appears once the address is found.
Good to know
A customer saved without a street address cannot be placed on the map, so add the street, city and ZIP.
The map covers today and the days ahead only, so a job from an earlier day does not appear. Deleted jobs never show on the map.
If you see a card asking you to change plans instead of this screen, this part is not included in your current plan.
Still stuck? Open Help & Support in JobField to chat with us, or write to support@jobfield.app. We usually reply within 30 minutes.