Add a customer without a job.
Last updated 2026-09-18
Help center · Customers, messages and calls
Yes, by importing them from a spreadsheet. Open Settings and choose Import data. JobField has no button that adds a customer by hand, because a customer is added for you whenever a job is created for them. An import adds customers with no jobs, and a file with just one customer works too.
Steps
- Put the customers in a spreadsheet with a column for the name and, if you have them, columns called Phone, Email, Address, City, State and Zip. Save it as a CSV file, which most spreadsheet programs offer when you save or download.
- In JobField, open Settings and choose Import data.
- Under What are you importing?, choose Customers.
- Drop the file onto Drop a CSV file here, or click to choose one., or click that area to pick the file.
- Check the preview, then press the Import button. It shows how many customers are about to be added.
- When Import complete appears, the new customers are in your Customers list, with no jobs yet.
Good to know
Every customer needs a name. A line without one is left out, and the preview tells you how many are ready to import.
A customer whose phone number is already in JobField is skipped, so an import never creates a second copy of someone. A customer with no phone number is skipped when a customer with the same name is already there.
Only owners, admins and dispatchers can import customers.
Still stuck? Open Help & Support in JobField to chat with us, or write to support@jobfield.app. We usually reply within 30 minutes.