Find overdue invoices.

The Invoices list does not mark invoices as overdue and does not show due dates. To find the ones that have waited longest, pick Sent from the All statuses list and click Apply. Unpaid invoices are listed newest first, so the oldest are at the bottom.

Steps

1. Click Invoices in the menu.
2. Open the All statuses list, pick Sent and click Apply.
3. Scroll to the bottom of the list. The invoices there were created longest ago.
4. Click a row to open the job, then open its Payments tab to see the Balance. On a phone, payments sit under the Finance tab.
5. Press Send invoice to send the customer a new pay link, or Collect payment to take the payment yourself.

Good to know

When an unpaid invoice has a due date, it is printed on the invoice itself. The date comes from what you choose under Default payment terms and Calculate due date from in Settings → Account.

To chase late payers automatically, turn on Unpaid invoice reminder in Settings → Automations. The customer gets a text with the open balance and a link to pay once the job has been finished for 3 days, if it still has a balance.

The list shows your 300 most recent unpaid invoices. If you have more than that, the very oldest will not appear.