Remove someone who left the business.

Open Settings → Team, press the trash icon labeled Deactivate on their row and confirm. Their access ends right away, and their jobs and history stay in place.

Steps

1. Open Settings → Team and find the person.
2. Press the trash icon labeled Deactivate at the end of their row.
3. Confirm when JobField asks. The row turns grey and is marked Inactive, and the line above the list shows how many people are active and inactive.

Good to know

Deactivating does not delete anything. Their past jobs, payments and notes stay on the customers and in your reports. They also drop out of the technician list when you assign a job, and out of the list of people a call flow can ring.

To bring someone back, press the arrow icon labeled Reactivate on their row. That puts them back on the team list, but it does not always give them their sign-in back, so if they cannot get in, message us from Settings → Help & Support.

Only owners and admins can deactivate someone. You cannot deactivate yourself, the last owner cannot be removed, and an admin cannot deactivate an owner or another admin.