Add photos and notes to a job.

On a computer, open the job's Attachments tab and press Upload. On a phone, open the job in the Tech app and tap Attach for photos and files, or Add note for a note the customer never sees.

Steps

1. Open the job and go to Attachments. The Photos & files section lists everything already on the job.
2. Press Upload and choose the files. While the job has nothing on it yet, you can also drop files straight onto Drop photos or files here.
3. In the Tech app, open the job and tap Attach. Tap Camera to take a photo on the spot, or Upload to pick one already on the phone.
4. To leave a note, tap Add note, type it and press Save. JobField confirms with Note added.

Good to know

Each file can be up to 25 MB. A photo taken on an iPhone is converted for you, so it opens on any computer.

Every note is stamped with the date and time. Notes show under Notes on the technician's job page, and under Internal notes when you open the job from Jobs. The customer never sees them.

The job's Description is a different field. It prints on the estimate, the invoice and the receipt, so keep that wording customer friendly and put anything private in a note.

Photos open full size when you press them. The Attachments tab is on a computer only. On a phone, use Attach in the Tech app.