Text back callers you missed.

Yes. Turn on Call didn't become a booking in Settings → Automations. Minutes after an incoming call goes unanswered, the caller gets a text from your business number, and anything they reply lands in Messages.

Steps

1. Go to Settings → Automations.
2. Turn on the switch next to Call didn't become a booking.
3. The card shows two messages. When nobody picks up goes out minutes after a missed call and says you will call right back. When the call was answered but nothing was booked goes out about 10 minutes after a call that ended without a booking, and asks for the address and a good time for the visit.
4. To change either wording, tap Edit message under it. Tap Insert field to add Business name, then tap Save message.

Good to know

The second message is held back for about 10 minutes so whoever took the call can ring the customer first. The wording is different on purpose, because a person you just spoke with should not be told you missed their call.

Each call gets at most one text. Texts go out between 8 AM and 9 PM, so a call missed late in the evening is not texted back. Check Calls in the morning and call those people yourself.

A customer who replies STOP is not texted again by any automation.