Get notifications on your phone.

In the JobField app from the App Store, your iPhone asks whether JobField may send you notifications the first time you open it. Allow it. In a browser, press Enable notifications instead. Owners and dispatchers find that button at the top of Messages, and technicians find it on Home under the day's numbers.

Steps

1. In the JobField app, choose Allow when your iPhone asks about notifications. If you said no, open your iPhone's Settings app, find JobField under Notifications and allow them there.
2. In a browser on a computer, open Messages as an owner or a dispatcher, or Home as a technician, and press Enable notifications. Choose Allow when the browser asks. The button then reads Notifications on · disable, and pressing it again turns them off.
3. On an iPhone without the app, a browser tab cannot show notifications. Add JobField to the home screen with Share → Add to Home Screen, open it from that icon and press Enable notifications there.
4. Notifications are set per device, so repeat this on every phone and computer you use.

Good to know

Owners and dispatchers are notified when a customer texts in, when a booking request arrives, and when a payment dispute opens or closes. Owners, admins and dispatchers are notified when a bank payment starts, clears or is returned. Technicians are notified when a job is assigned or reassigned to them, once they have signed in at least once. Starting or finishing a job does not send one.

If you see Notifications blocked, JobField was blocked in the browser. Allow it in the browser's site settings and press Enable notifications again.