Add a second business number and choose which rings where.

You can have more than one number, for example one for the website and one for ads. Add it under Settings → Phone & texting, give it a Source label, and decide on the Call flows tab which flow it follows and which people it rings.

Steps

1. On a computer, open Settings → Phone & texting, choose the Numbers tab and press Get a number.
2. Type an Area code and press Search. Pick a number from the list.
3. Type a Source label such as Website, Google Business or Google Ads, and press Buy and add.
4. Choose the Call flows tab. Under New call flow, name a flow for the new number and press Create flow, then press the number under Numbers using this flow.
5. Press Edit routing, build who rings for that number, and press Save routing.
6. Back on the Numbers tab, use Texts from and Calls from to pick which number your outgoing texts and calls show to customers.
7. Calls to the new number work right away. To text from it, press Set up texting and check whether the number is offered under Your numbers. If it is not, message us from Settings → Help & Support.

Good to know

What it costs. Your phone package includes a set number of lines, and the Get a number screen tells you when it is full. A number beyond it carries the fee shown on that screen on the web.

Only owners and admins can add numbers. In the iPhone app the button reads Add number. A number can sit on one call flow at a time, and Business hours apply to all of them. The Receptionist's own line cannot be chosen under Texts from or Calls from.